Contact Sanota

Let's Discuss Your Requirement

Contact Sanota about an operational challenge, engineering project, new system, modernization requirement or long-term technical support.

You do not need to prepare a complete technical specification. Tell us what is happening, what needs improvement or what you want to develop.

Engineering Automation IoT Software Project Execution AMC

Guided Process

Have a Technical or Operational Challenge?

For engineering requirements, the fastest way to provide necessary information is through the guided Tell Us Your Challenge form. It helps you accurately explain:

What is happening now
What is not working
What you want to improve

Contact Options

Choose the Right Contact Route

Engineering & Project Enquiries

Contact us about machinery, automation, new systems, engineering design, product development, modernization or integrated project requirements.

AMC & Maintenance Enquiries

Request an assessment for preventive maintenance, technical support or an Annual Maintenance Contract for Sanota-built or eligible third-party systems.

General Enquiries

Contact Sanota regarding company information, administration or enquiries that do not relate to a specific technical requirement.

Partnership & Supplier Enquiries

Contact us regarding technology partnerships, joint development, supplier opportunities, distribution or project collaboration.

Media & Publication Enquiries

Contact us about exhibitions, interviews, technical articles, project features, media use or company activities.

Direct Contact

Contact Sanota Directly

Telephone

Main office & Technical enquiries+94 740 70 99 89

Email

General enquiriesinfo@sanotaglobal.com
Engineering and project enquiriesengineering@sanotaglobal.com
AMC and maintenancesupport@sanotaglobal.com
Partnership and media enquiriespartners@sanotaglobal.com

Office Address

Sanota (Pvt) Ltd
No 16, Wewelwala Road
Bataganwila, Galle.

Business Hours

Mon–Fri: 8:30 AM – 5:30 PM

Priority Support Channel

Is an Operational System Currently Affected?

If your enquiry relates to a current machinery stoppage, production interruption or time-sensitive technical issue, clearly mark it as Urgent Technical Support.

Please have this information ready:

Your name and company
A telephone number
Site location
Equipment or system involved
Brief description of the issue
Whether the equipment is currently operating
Relevant photographs or error information
Call Technical Support

Important notice: Urgent-enquiry submission does not guarantee immediate attendance or a specific response time.

For safety-related situations, follow your organization's approved safety, isolation and emergency procedures before seeking technical assistance.

Contact Form

Send Us a Message

Complete the form and select the enquiry type that best matches your requirement.

Your Details

Enquiry Details

Supporting Files

Attach photographs, videos, drawings, equipment details or other relevant documents.

Click to Add Files

Maximum file size: 20MB

Please do not upload passwords, login details or documents you are not authorized to share.

Preferences

Preferred Response Method

Preferred Contact Time

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Request a Call Back

Provide your details and a representative will contact you to discuss your requirement.

What Happens Next?

A clear route to action

1

We Receive Your Enquiry

Your message is recorded and assigned a reference number.

2

We Review the Requirement

The enquiry is reviewed to identify the relevant industry, service and technical capability.

3

We Direct It to the Right Team

The requirement is assigned to the appropriate engineering, automation, IoT, software or maintenance team.

4

We Contact You

A representative contacts you to clarify the requirement and agree on the next step.

5

We Determine the Way Forward

The next step may involve a discussion, document review, site visit or technical assessment.

Visit Sanota

Sanota (Pvt) Ltd

No 16, Wewelwala Road,
Bataganwila, Galle.

Open in Google Maps

Visits should be arranged in advance

Connect With Sanota

Follow Our Work

Stay connected for project stories, product developments, engineering videos and company news.

Visit the Media Centre

Start With the Requirement

Whether you need to solve a machinery problem, automate a process, develop a new system or arrange ongoing technical support — Sanota is ready to understand your requirement.

From operational challenge to integrated engineering solution.